Eden Heights of West Seneca

ALZHEIMER’S AND DEMENTIA CARE

Our Memory Care Neighborhood provides our residents who have special needs with a safe, secure, stimulating and soothing environment. All of our employees in the Memory Care Neighborhood are specially trained to provide exceptional care for our residents with memory impairments. Upon admission and updated periodically, we will develop and implement an individualized care plan that addresses each resident’s unique needs. Our staff will engage our residents in every day activities and dedicated programming that they can feel pleasure and success in and which will help promote their self-esteem.

RECREATIONAL ACTIVITIES & SOCIAL PROGRAMS

There are always enjoyable things to do and places to visit when you are a resident at Eden Heights. Exercise classes, Wii games, entertainment, computer classes, contests and movies are just a few of the many activities our residents enjoy without leaving home. Families and friends are also invited to our Holiday celebrations. Field trips, shopping excursions and restaurant outings keep our 15-Passenger Van on the road each week.

MEDICATION MANAGEMENT

Sometimes just remembering to take medication is tricky, much less refilling prescriptions. Our staff takes the worry out of medication management. A pharmacy makes daily deliveries to Eden Heights and our staff assist residents with their medication needs.

HOUSEKEEPING & LAUNDRY

Eden Heights residents have places to be and things to do. Household chores are not among them. We provide fresh bedding and towels as well as laundry and housekeeping services.

SAFE & SECURE

From optimum design and materials to detection and alarms systems that prevent trouble, Eden Heights is worry-free. Round-the-clock professional staffing and emergency call systems give Eden Heights residents the peace of mind they deserve.

CASE MANAGEMENT

Among our many qualified staff is an individual who is responsible solely for assisting residents and their families with matters relating to their Eden Heights residency. Our case manager is a resource person and confidante who assists individuals in getting settled at Eden Heights, as well as with issues of transition or accessing community resources.

PERSONAL CARE

Our staff is never far away when you need a helping hand. Whether it is help with bathing or getting dressed, we’re ready to assist our residents with matters of a personal nature twenty-four hours a day.

WORSHIP SERVICES

Worship services are celebrated on-site by various denominations through the efforts of congregations in the surrounding community. Staying connected and faithful is part of our plan.

RESTAURANT-STYLE DINING

Three delicious meals are served waitress-style along with table-side serving in our spacious dining room. Each meal features a selective menu with multiple entrees. We also offer therapeutic diets for individuals with special nutritional needs. Evening snacks are also served daily.

Also available for our residents’ convenience and personal pleasure at a nominal fee are…

BEAUTY & BARBER SHOP

Look Sharp! Our on-site beauty and barber shop means you always look your best. You never know when that special someone will come calling!

CAFÉ & ICE CREAM PARLOR

Our café gives residents a place to mingle with friends and family, while enjoying tasty treats. Our ice cream parlor is open daily to residents and their families.

Life at Eden Heights of West Seneca is meant to enhance the lives of our seniors by providing a cozy, home-like atmosphere, with all the advantages of living in an active community. From concerts, holiday celebrations and parties to trips to local restaurants and bowling tournaments – our residents are constantly stimulated with activities of their choosing. We encourage participation in as many activities as possible, in a relaxed environment.

• Provides an environment that allows residents to feel comfortable in their home and encourages participation
• A roomy main dining room offers restaurant-style dining
• Three well-balanced, chef-prepared meals and snacks served each day
• A more intimate dining area is provided for those residents who are more comfortable with a less busy experience with individualized attention
• Private dining room available for special family get-togethers
• A variety of apartment accommodations are available including two sizes of private apartments with private baths and semi-private apartments
• Although apartments are furnished, residents are encouraged to bring cherished belongings and furnishings
• Apartments are equipped with basic cable hook-ups
• Unique rate structure allowing residents to pay for only the services they need
• Housekeeping, linen and personal laundry service provided
• Beauty salon and barber shop
• Full schedule of social, recreational and spiritual activities
• Scenic courtyards and porch areas for relaxing and visiting
• Walking trail surrounds building

• Events
• January 2012

• Newsletters
• January 2012

I would like for you to know how much I appreciate all that you have done for me. You have helped me immeasurably and I do not think I can thank you enough. I will always remember my time at Eden Heights and how wonderful everyone was. Thank you very much. – John B.

On behalf of Betty’s family I want to thank you for all the great care rendered to my mom at Eden Heights. She loved being a resident there; she enjoyed all the staff & residents and especially “her neighborhood.” We were very surprised to see so many people from Eden Heights come to her wake. She would have been so proud. I have sent individual cards to those who signed the book however I know there are others who could not make the trip. Thank you again for everything!!! God Bless you all! – Peg B.

To me that is how I will ever think of you. It was with tears that I left with on Wednesday. Words are inadequate to express my thanks and gratitude to all of you for the care that you gave to mom for almost six years and to me during the last week of her life. When mom needed her alone time at the beginning of her stay at Eden Heights, you granted her wish. When mom needed more care and help near the end of her stay at Eden Heights, you stepped up and gave her extra time and effort. It is our families fond wish that you have a Very Happy & Healthy New Year!!! For all of you I did not get to say goodbye too, hugs for you! Thank you for caring and sharing your lives with mom and me. I am grateful. Peace and Love. – Joan P.

Thank you for your kind words and for adding so much to Melania’s last years. We thought you might like a memento of mom to remind you of the fine work you do. – Mary Jane Pat & William A.

What is an assisted-living facility?

Our assisted-living facility is licensed by the New York Department of Health and operated for the purpose of providing long-term residential care, room, board (three meals a day and nutritious snacks), housekeeping, 24-hour personal care, a varied activity schedule, and 24-hour supervision. Staff is on duty 24 hours a day and personal care services, including medication assistance, are available at any time.

What are our rates?

We provide a unique rate structure in our assisted living community that allows residents to only pay for the services they need. Please contact us via phone at 716-822-4466 or by using the contact form located on the top right side of the page to learn more about our specific rates, services, amenities and programs.

What is the criteria for living in this facility?

The Department of Health determines the criteria for entrance into assisted living communities. In general, a resident who lives at Eden Heights of West Seneca must be able to transfer and ambulate independently, although the use of a walker, cane, wheelchair or other assistive device is allowed. Residents may require some assistance with bathing, dressing, medication management and personal care, or they may be completely independent with these tasks. A resident who requires ongoing skilled services and care is not eligible for assisted living. The staff at Eden Heights of West Seneca as well as the resident’s primary care physician work together to determine eligibility. Please contact Eden Heights of West Seneca if you are interested in scheduling a preliminary eligibility assessment.

What is included in the price?

24-hour access to emergency call systems, case management, a full activity calendar, scheduled transportation, three meals a day, snacks, housekeeping, laundry, basic cable, 24-hour supervision by trained staff, use of the facilities, and much more.

Is personal furniture permitted at Eden Heights of West Seneca?

Residents are encouraged to bring their personal furniture and other items to decorate their apartment. Many residents feel that these personal touches transform their new apartment into a comfortable and familiar environment just like home. Photographs, a special quilt, wall hangings and other belongings are welcome. Eden Heights of West Seneca can also furnish your apartment for you at no cost.

What happens when a resident needs a higher level of care?

If a higher level of care is required for residents in our assisted living community, we will work closely with the resident and their family to ensure suitable and appropriate placement.

Do we accept Medicaid or Medicare?

No, but we do accept Long-Term Care Insurance. We also assist our residents/families in accessing Veterans Administration Aid and Attendance Benefits. We have also partnered with several senior financial solution providers such as ElderLife Financial Services (which provides lines of credit to help seniors and their families pay for assisted living) and Life Care Funding Group (which helps fund assisted living using an in-force Life Insurance Policy.

Do we have transportation available?

Yes. We have scheduled transportation available for physician appointments and other outings. Our activities department frequently schedules our transportation for trips to local restaurants and community events. Our van is wheelchair accessible, allowing mobility and freedom for all of our residents.

What is the general community like?

Our residents here are active, some have walkers, others have canes, while some require none. We also have residents that still drive themselves.

Can the residents leave the facility at any given time?

Yes, residents are free to come and go as they please, as long as it is safe for them to do so. We ask that residents sign in and out at the front desk.

What appliances can residents have in their apartments?

A small refrigerator is allowed, however, we ask that you not keep blow dryers, hot rollers or popcorn poppers in your apartment. No space heaters, extension cords, microwaves or cooking appliances (i.e. hot plates) or heated blankets.

I am interested in learning more about Eden Heights of West Seneca. How do I go about getting more information?

You can contact us via phone at 716-822-4466 or by using the contact form located on the top right side of the page. We would also be happy to send you a packet of information outlining our services and amenities.

We invite you to come and tour Eden Heights of West Seneca whenever you would like. Many potential residents also join us for a meal or activity to learn more about our community and our residents.

What is the admission process?

Residents must be seen by their primary care physician within 30 days prior to move-in. We will provide you with the forms that are necessary for move-in and we will work with your family and physician to ensure that the process is as smooth as possible.