For more than twenty years, Mercedes Andrus has distinguished herself in the field of assisted living and memory care. Mercedes is the Chief Operating Officer of Premier Senior Living.
She has over 20 years of experience in all areas of Long Term Care and has worked with Mr. Kaplan for over 20 years at Kapson Senior Quarters, Atria and Premier. She is an assisted living expert with a strong focus on quality care. She has designed and implemented policies to increase productivity and has extensive experience in determining and implementing detailed budget goals utilizing sophisticated cost tracking tools.
Mercedes has also been charged with and has successfully implemented and provided oversight to ensure regulatory compliance in the states of: New York, Ohio, Florida, New Jersey, Connecticut, Delaware, Pennsylvania, Georgia, Maryland, Maine, Massachusetts – at times overseeing 15 communities at one time.
Mercedes has successfully implemented Assisted Living, Adult Home, Enriched Housing Programs, Licensed Home Care Agencies, Social and Medical Day Programs, and Mental Health Programs. She has strong qualifications in quality assurance, strategic planning, project development, finances, human resources, and capital improvements.
Mercedes’ professional affiliations include: Empire State Association of Assisted Living member since 2001, Assisted Living Services Committee member since 2008, and past President of Broome County Assisted Living Board.
Mercedes received her Master’s Degree in Health Care Administration from the New School for Social Research and also received a Bachelor of Science in Community and Human Services from the State University of New York, Empire State College.